Careers

Austroads is seeking a Cloud Solutions Engineer to join our Data and Technology team, based in the Austroads Sydney office.

Reporting to the Head of IT Operations, the Cloud Solutions Engineer plays a crucial role in ensuring the smooth operation of Austroads technology framework, particularly the design and delivery of cloud services, integrations, and corporate security initiatives underpinning multiple projects in support of Austroads' high-profile data products serving our member organisations.

Major responsibilities/accountabilities

The role is responsible for:

• Delivering value to Austroads through solutions built on a mature, structured frameworks, keeping security and business objectives front of mind.
• Collaborating with internal and external teams to deliver initiatives aimed at improving Austroads security posture.
• Identifying, presenting, planning, and delivering opportunities in the cloud infrastructure space. Responsibly supporting integrations between Austroads platforms.
• Developing and maintaining documentation for deployed solutions, integrations, and administered systems.
• Driving maturity in data and process handling with internal and external stakeholders.
• Implementing modern agile development operations practices whilst fostering a culture of continuous improvement.
• Developing and maintaining partnerships across operations, security, data, and applications teams to ensure seamless cloud operations.
• Following cloud governance frameworks and standards, best practices, and procedures.
• Developing and forecasting long-term platform strategies aligned with Austroads strategic goals.
• Contributing to continuous improvement, identifying ways to enhance value for our members and the public.
• Maintaining and adherence to Quality Systems processes and procedures associated with the role.
• Ad-hoc project support where required. This may occasionally include work scheduled and conducted out-of-hours.
• Ad-hoc escalation support where required. This may require the occasional requirement to respond and work outside of usual office hours.
• Other duties as directed.

Qualifications, knowledge, and experience

The Cloud Solutions Engineer will possess:

• Experience as a technical expert deploying and administering cloud platforms.
• High level experience building integrations between platforms and deploying automation initiatives. Experience with Python, APIs, data integration, MS Power platform, or equivalent technologies.
• Demonstrated experience working with security technologies and maintaining security operations  environments (IdP's, SIEM, SSO, ZTNA, DLP, EDR, etc.).
• A delivery mindset focussed on identifying and building out solutions with a high degree of expertise in technical delivery, stakeholder engagement, risk adversity, commercial understanding, and project management principles.
• Experience partnering with internal stakeholders across multiple sites to achieve business outcomes and optimise end user experience.

Personal qualities

A successful candidate will need to present a professional image and build strong relationships across the enterprise. Specifically, the role requires:

• Highly developed analytical and problem-solving skills, including strong conceptual skills, the ability to apply sound judgement to complex challenges.
• The ability to determine work priorities and complete concurrent tasks and projects to a high standard within strict deadlines.
• Highly developed written and oral communication skills, interpersonal skills, including the ability to consult, liaise and influence, the ability to build working relationships across various organisations.
• A service-focused approach.
• Strong networking and teamworking skills.
• Strong attention to detail.
• Commitment to ongoing professional development and learning.
• Professional ethics and integrity.
• Comfort working in an environment which is constantly evolving.

Download the position description

Maria McGrath
Human Resources Manager

Austroads is looking for a full-time Technical Communicator to lead the preparation of high-quality technical documentation and other written materials. The role requires working with internal and external stakeholders to consult, analyse and synthesise information from multiple sources.

The Technical Communicator role supports numerous functional areas across Austroads, with a focus on the development of documentation to inform the implementation of new functions and services that respond to the needs of Austroads members and other stakeholders.

To do this effectively, the Technical Communicator must be an exceptional communicator (written and verbal) who pays attention to detail and is able to prepare written materials using a variety of tools and techniques for diverse audiences.

Major responsibilities/accountabilities

The role is responsible for:

• Leading the preparation of high-quality technical documentation and other written materials, from inception through to completion.
• Supporting implementation projects, functions or services across Austroads designed to respond to the needs of Austroads members and stakeholders by contributing to the development of high-quality written materials.
• Developing and maintaining effective relationships with internal and external stakeholders.
• Distilling complex subject matter into written content which can be understood by different audiences
• Synthesising information from multiple sources, to deliver high-quality outcomes.
• Maintaining consistency and alignment with other relevant documents and internal quality systems managed within Austroads.
• Ensuring quality assurance by applying procedures, analysing and resolving issues or gaps between business requirements and documentation in partnership with others.
• Delivering other documentation and content management tasks as directed.
• Contributing to continuous improvement, identifying ways to enhance value for our members and the public.
• Maintaining and adhering to Quality Systems processes and procedures associated with the role.
• Other duties as appropriate to the role and its required skills and experience.

Qualifications, knowledge, and experience

The Technical Communicator will possess:

• Tertiary qualifications in technical communication, with a minimum of five years practical experience.
• Experience in project management and/or corporate content management.
• Experience in the use of corporate templates and conforming with established style guides.
• Exceptional verbal and written English communication skills, with demonstrated ability to write concisely and articulate messages to specific audiences, while respecting timeliness and quality.
• Experience in technical editing.
• Demonstrated high degree of technical communication skills, with a forensic attention-to-detail towards accuracy, and identification of errors.
• The ability to verify raw content from authoritative sources, and cross check references from sources within Austroads, or external to Austroads.
• Experience in facilitating meetings to obtain internal and external stakeholder requirements and resolve reviews, and identify and agree on operational handover requirements (experience in the application of these skills at a national or multi-agency level would be desirable).
• Demonstrated ability to distil complex subject matter into plain language written materials, visual materials and presentations of a high quality which cater to audiences with differing levels of knowledge and comprehension.
• Demonstrated ability to maintain published content, ensuring the content library is maintained and organised, while creating building blocks of content within the library.
• Expertise in the use of Microsoft Word and Microsoft PowerPoint (experience in Microsoft Visio is desirable).

Personal qualities

A successful candidate will need to present a professional image and build strong relationships across the enterprise. Specifically, the role requires:

• Outstanding interpersonal skills
• Excellent analytical skills and the ability to think conceptually, by interpretating complex subject matter
• Ability to work autonomously and be comfortable in navigating ambiguity and environments with imperfect information
• Collaborative mindset, and ability to build relationships across the business
• Patience, diplomacy, persistence
• Being a self-starter
• Adoption of a culture of delivery and closure on issues, while displaying time management and meeting deadlines
• Well-developed relationship management, communication, consultation, and negotiation skills
• Comfort working in an environment which is constantly evolving based on strategic priorities
• Pride in the delivery of work, outputs and the contribution to outcomes to Austroads, its members and other stakeholders.

Download the position description

Maria McGrath
Human Resource Manager

Austroads is seeking a Senior Project Manager for the new Austroads-led Digital Trust Service (DTS). The DTS will enable Australian jurisdictions to safely and securely verify mobile driver licences (mDLs) and other credentials in line with international best practice.

The Senior Project Manager DTS has key responsibilities for establishing, managing and delivering Austroads projects that support our members transition to digital driver licences in an interoperable and nationally harmonised manner. This includes informing policy and investment decisions, coordinating proposals and trials, and developing and delivering innovative digital identify and credential verification solutions.

Major responsibilities/accountabilities

The role is responsible for:

• Management of projects relating to digital driver licences, digital identity and credential verification, in compliance with Austroads project management framework.
• Establishing and coordinating effective governance arrangements for projects and other initiatives, including as secretariat for governance forums involving members and other external stakeholders.
• Engagement and management of external suppliers and contractors and ensuring these meet requirements and deliver value.
• Effectively collaborating with internal and external stakeholders, including to consult, inform and influence decision making.
• Monitoring and reporting on project performance, including the identification and escalation of issues and risks for resolution.
• Providing project management services for applications development and operations (business-as-usual) projects which includes:
• Defining project objectives, high-level scope, roles and responsibilities, and resource requirements.
• Developing documentation including, but not limited to business cases, project proposals, RACI, project plans, project schedules, governance reporting packs, resource impact analysis (effort/cost estimations), cashflow forecast / actuals, project change requests, project change, risk and issue logs.
• Managing, tracking and preparing project status reports on schedule, budget, scope, quality, risks/issues, dependencies, project change requests according to project plan.
• Recruiting and managing of resources, updating and finalising contracts with consultancy service providers.
• Processing invoices for consultancy services against approved contracts.
• Mentoring and providing guidance to other team members.
• Undertaking detailed planning ensuring alignment with existing systems and strategy by working with architecture subject matter experts.
• Undertaking the role of Scrum Master to facilitate self-organising project team members to contribute to a successful delivery of a project.
• Understanding, managing and providing guidance in operations/applications configuration, data migration, change deployment and operational handovers.
• Ensuring Austroads maintains authoritative knowledge and expertise on relevant digital identity matters, and is effectively connected with relevant experts, forums and initiatives both nationally and internationally.
• Provision of authoritative direction and advice, including through presentations and reporting to the Board, executive group, and other key stakeholder forums.
• Contributing to continuous improvement, identifying ways to enhance value for our members and the public.
• Maintaining and adhere to Quality Systems processes and procedures associated with the role.
• Other duties as directed.

Qualifications, knowledge, and experience

The Senior Project Manager Digital Trust Service will possess:

• Demonstrated experience with successfully managing and delivering complex projects.
• A detailed understanding of project management frameworks and methodologies.
• Highly developed interpersonal skills, including the ability to consult, influence, conduct sensitive negotiations, and to build working relationships across various organisations.
• Demonstrated ability to effectively lead staff and project team members.
• Excellent written and verbal communications skills and demonstrated ability to translate complex and technical information for different audiences.
• Proven ability to work independently and a capacity to meet challenges through the application of personal initiative and development of innovative options and solutions.
• Engaging, dynamic and relishing working in a complex and changing environment, with the ability to respond to rapidly changing demands.
• Experience with government agencies and departments is highly regarded.
• Knowledge and understanding of digital identity matters, either from a regulatory or technical perspective, is highly desirable.
• Relevant tertiary level qualifications.

Personal qualities

A successful candidate will need to present a professional image and build strong relationships across the enterprise. Specifically, the role requires:

• Mature project management capabilities, with an ability to deliver to agreed requirements.
• Well-developed relationship management, communication, consultation, and negotiation skills.
• Sound judgment, analytical and problem-solving skills.
• Strong interpersonal skills, including within and across project and operational teams.
• Comfort working in an environment which is constantly evolving.
• Commitment to ongoing professional development and learning.

Download the position description

Austroads is seeking a Contracts Administrator to join its Corporate Services team on a part-time (0.6–0.8 FTE) basis.

The Contracts Administrator manages contracts and tenders across all business activities, liaising with various internal and external stakeholders, including clients, suppliers and legal consultants. This role assists with procurement of all new work/services in consultation with the Procurement Officer and relevant managers, with a focus on developing and negotiating contracts and other key documents as required. Additionally, the Contracts Administrator assists teams in ensuring projects are being managed in compliance with contractual arrangements.

The role is responsible for maintaining and regularly reviewing associated policies and procedures to ensure consistent adherence across the business. With a strong focus on contracts, this position requires an understanding of the contract lifecycle and the commercial risks associated with contract management.

Key success factors for this role include strong communication skills, confident and engaging stakeholder management, and high attention to detail. The role requires the ability to effectively prioritise and execute deliverables with minimal supervision.

This position works closely with all Austroads teams, based in both Sydney and Melbourne.

Major responsibilities/accountabilities

The role is responsible for:

Contracts:

• Liaising with stakeholders to establish and amend various master service agreements (MSAs), including NEVDIS participation agreements, safety recall agreements, data service agreements and vendor agreements.
• Assisting in the negotiation with stakeholders that don’t accept Austroads Terms and Conditions.
• Assisting staff in producing statements of work/statements of service.
• Managing the contracts Registers of all Austroads entities.
• Filing all legal documents.
• Identifying expiring contracts and proactively follow up renewal as needed including recording on SharePoint, ensuring the data entered is accurate, conducting quarterly reviews, issuing/reviewing expiry notices accordingly.
• Liaising with the Australian Transport Assessment and Planning (ATAP) Secretariat (Commonwealth Department) in preparing contracts on their behalf.
• Supporting the Austroads executive group with regular review of agreements, contracts policies and procedures.
• Providing contract-related support across Austroads, including procurement, tenders and variation advice.
• Maintaining agreement templates across all Austroads entities.

Tenders:

• Working with the Austroads Project Management Office (PMO) and project leads to develop preferred procurement strategies.
• Receiving project brief documents and formatting them appropriately, including details such as tender dates, tender types, and evaluation panels, for publication on Tenders.net.
• Advertising tenders on Tenders.net, including uploading the project brief and other documents routinely included.
• Working with Austroads teams and the PMO to develop a tender plan and to track its delivery.
• Liaising with the communications and marketing team to advertise tenders on the Austroads website.
• Responding to queries raised on the Tenders Forum and liaising with project managers as needed.
• Closing tenders and updating tender registers, including verifying that all submitters have accepted the terms and conditions, ensuring required documents are provided, forwarding submissions to Project Managers, and sending submission acknowledgements to all submitters.
• Contributing to continuous improvement by identifying ways to enhance value for Austroads members and the public.
• Maintaining and adherence to Quality Systems processes and procedures associated with the role.
• Other duties as directed.

Personal qualities

A successful candidate will need to present a professional image and build strong relationships across the enterprise. Specifically, the role requires:

• Proven experience in the preparation of contract agreements, extensions and variations.
• Proven experience managing end to end procurement processes using online tender portals.
• Demonstrated high-level customer service and strong written and oral communication skills.
• Advanced Microsoft Office skills including Word, Excel and PowerPoint.
• Exceptional organisational skills and attention to detail.
• Ability to influence, negotiate and resolve conflicts.
• Formal training in legal, procurement or contract management will be highly regarded.

Download the position description

Maria McGrath
Human Resources Manager

Austroads is seeking a full-time Program Coordinator to join its Research and Guidance Team, based in the Austroads Sydney office.

The Program Coordinator will provide coordination and support for the Austroads Transport Network Operations Program.

Major responsibilities/accountabilities

• Managing nationally significant and strategic projects undertaken by the Austroads Transport Network Operations program, including the development of project proposals and research briefs, development and management of tenders for consultancies and the day-to-day management of consultants to achieve the program’s objectives and ensure projects are delivered on time and on budget.
• Liaising and negotiating with senior executives from stakeholder organisations in order to obtain input into projects and agreement on program outcomes, outputs and timeframes.
• Facilitating the development and analysis of policies, projects and strategies that contribute to meeting Program objectives/outputs.
• Managing the planning, budget and resource allocation, performance monitoring and administration processes in order to achieve the program’s goals and deliver its operational plan in a timely manner.
• Preparing high level advice, correspondence and reports on the program’s progress and expenditure and other policy initiatives for consideration by the program manager and Austroads Board.
• Managing the effective operation of the program’s task force, technical reference groups, project working groups and other relevant groups by administering meetings, coordinating input from jurisdictions, and sourcing, analysing and disseminating information relating to the activities of the program.
• Working as a member of the Austroads national office team to ensure the effective running of the program and alignment with Austroads strategic and operational plans and work practices.
• Undertaking day-to-day administrative requirements of the program and assist with other Austroads activities as required.
• Contributing to continuous improvement, identifying ways to enhance value for our members and the public.
• Maintaining and adhere to quality systems processes and procedures associated with the role.
• Other duties as directed.

Qualifications, knowledge, and experience

• An understanding of the issues associated with the disciplines relating to the mobility of people, such as road network planning and management, real-time road network operations, intelligent transport systems, permanent and temporary traffic management, active transport, new mobility solutions and their business models.
• An understanding of the issues associated with the disciplines relating to the mobility of goods, road freight management and operations.

Personal qualities:

A successful candidate will need to present a professional image and build strong relationships across the enterprise. Specifically, the role requires:

• A service-focused approach.
• Sound judgement and problem-solving ability.
• Strong networking and teamworking skill.
• Strong attention to detail.
• Commitment to ongoing professional development and learning.
• Professional ethics and integrity.
• Comfort working in an environment which is constantly evolving.

Download the position description

Maria McGrath
Human Resources Manager

Austroads is seeking a Project Manager to join our Strategic Engagement and Performance team on a full-time basis.

The Project Manager is responsible for managing the effective delivery of Austroads projects in accordance with the Austroads Project Management Framework (PMF).

Major responsibilities/accountabilities

The role is responsible for:

• Managing all facets of project management, including the effective planning, delivery andmanagement of projects assigned to the role alongside project owners.
  Managing budgets, scheduling, milestones, deliverables, stakeholder management, risks,procurement and governance and reporting in accordance with the Austroads Project ManagementFramework (PMF).
• Managing third-party consultants engaged on projects.
• Managing internal and external stakeholders associated with projects assigned to the role, incoordination with project owners.
• Maintaining and adhering to Austroads Quality Systems processes and procedures.
• Contributing to continuous improvement, identifying ways to enhance value for our members and thepublic.
• Exercising diligence in decision-making, adhering to the Delegations of Authority and relatedrequirements.
• Performing other duties related to the qualifications, knowledge, and experience of the role.

Qualifications, knowledge, and experience

The Project Manager will possess:

• Demonstrated experience as a project manager with appropriate skills, knowledge and qualifications.
• An understanding of project management frameworks and methodologies.
• Relevant tertiary level qualifications in project management (desirable).
• Experience in planning, executing, controlling and closing projects and the ability to manage a project and its components simultaneously with minimal supervision.
• Demonstrated experience in establishing, managing and delivering project outcomes within a structured project governance framework.
• Demonstrated experience in managing third-party contractors, consultants or service providers.
• Demonstrated experience in working collaboratively with internal and external stakeholders.
• Excellent written and verbal communications skills and demonstrated ability to translate complex and technical information for different audiences.
• Proven ability to work independently and a capacity to meet challenges through the application of personal initiative and development of innovative options and solutions.

Personal qualities:

A successful candidate will need to present a professional image and build strong relationships across the enterprise. Specifically, the role requires:

• Strong interpersonal skills, including within projects and across different stakeholders.
• Well-developed relationship management, communication, consultation, and negotiation skills.
• Ability to work independently and a capacity to meet challenges through the application of personalinitiative and development of innovative options and solutions.
• Excellent time management skills and the ability to juggle multiple projects simultaneously.
• Highly developed analytical and problem-solving skills, including strong conceptual skills and theability to exercise sound judgement.
• Advanced ability to operate at strategic and operational levels, and proven ability to think at high-level/big picture with a strong attention to detail.
• Strong interpersonal skills, including within and across project and operational teams.
• Comfort working in an environment which is constantly evolving.

Download the position description

Maria McGrath
Human Resources Manager