Traffic Management

Austroads has developed a set of reference architecture models, content and guidance for use by road agencies to identify, plan and improve their multimodal incident management (MMIM) capabilities. MMIM is the resolution of an unplanned incident that negatively impacts, or has the potential to impact, the normal operation of more than one transport mode. MMIM aims to maintain transport services and minimise journey disruptions in day-to-day transport operations. It involves a coordinated response from multiple road and public transport operators to resolve incidents and restore the transport network to normal operating conditions.

The reference architectures presented in this webinar covered two high-priority topic areas identified by Austroads members: Situational Awareness Tool (SAT) and a MMIM system, which are closely related. A SAT is an information system that provides road and public transport network monitoring and incident detection. A MMIM system is an information system that supports the management and resolution of detected incidents with its operational partners across the road and public transport network. Both systems are defined using a series of outputs that describe the required business architecture and information system aspects of each topic. Agencies are expected to adopt and adapt the architectures to suit their existing environments.

An agency's need to effectively operate under MMIM depends on their context and policy settings. The webinar presented two MMIM capability target states and guidance relevant to each:

• Level 2: Emerging – where some MMIM occurs across some modes as agencies start to coordinate and cooperate incident responses with each other; and
• Level 4: Integrated MMIM – where the MMIM response is seamless, with integrated response across road and public transport operations.

Level 2 is considered an achievable target for agencies with no or very limited MMIM capability, whereas Level 4 is considered as an attainable target for those agencies currently performing regular MMIM operations.

The webinar was presented by David Yee and Andrew Somers.

Download the presentation slides